Integrating financial data with VantageCloud on AWS

  • 19M Customers
  • 24 Countries
  • $227B Total assets
Überblick

Raiffeisen Bank International is one of Austria's leading corporate and investment banks, operating as a universal bank in 12 Central and Eastern European markets. With a presence in 24 countries, Raiffeisen provides corporate, retail, investment, premium, and private banking services.

“We have about 250 different banks within our whole group,” says Andreas Tattersall, enterprise data warehouse product lead at Raiffeisen. “We want to be the most recommended bank in every market where we operate.” 

Herausforderung

Data integration improves operations

Multinational financial services operations experience significant challenges in regional and local regulations, mixed currencies, geopolitical environments, and even languages. The challenges pose data acquisition, integration, and harmonization obstacles—particularly when sourcing data from hundreds of core banking systems with data in varying formats, time zones, and languages. Moving from batch to real-time processing can represent significant benefits to global operations and customer experience. Raiffeisen aims to draw on these benefits to become the most recommended financial services group in its markets.

“Everything we do is to facilitate immediate confidence in the banking products our customers use,” says Tattersall. “That confidence comes from customers seeing a transaction immediately when it happens, quickly getting approval for a mortgage, or understanding their financial matters. That’s impossible without integrating data from our nearly 20 million customers and hundreds of banks and operating environments while harmonizing the data.

"Integrating data on a daily basis into a single business model allows us to consistently answer questions with all the data.” 

A closeup of an individual using the Raiffeisen Bank app on their phone.
Lösungen

Secure, scalable cloud analytics with Teradata VantageCloud on AWS

Raiffeisen has seen data volumes and the need for analytics expand due to geopolitical events within its operating area, such as the war in Ukraine. Visibility into global markets requires platforms that provide greater flexibility, agility, and speed to unlock data across the enterprise.

Raiffeisen recently migrated to Teradata VantageCloud on AWS to unlock data with granular detail in a flexible environment that’s easy to manage, trusted, secure, and cost-efficient. By moving from on premises to VantageCloud, Raiffeisen gains a scalable and flexible cloud analytics and data platform where trusted data is achieved for its 250 bank operations.

“With more than one million queries per day, we have a large application with a lot of complexity,” says Tattersall.

Raiffeisen is also modernizing to support streaming data from its hundreds of core banking systems.

“With cloud modernization, we want to go into data streaming and have more real-time, integrated, and easily accessible data across the organization while maintaining the security and level of control needed for personal financial data,” says Tattersall. “Teradata brings the platform that does all those things. On top of that, we can build our business processes, definitions, and integrations.”

Ergebnis

Data ingress increases by more than 1,000%

VantageCloud on AWS empowers the entire organization to make secure and trusted data more accessible. This enables Raiffeisen’s business community to activate analytics that better serve customers, meet regulatory demands, and manage global operations. With a trusted platform where data is secure, harmonized, and optimized, Raiffeisen’s data utilization is improving. “We’ve seen data ingress increasing by more than 1,000%, which means the data utilization is better than it was before,” says Tattersall. “We’ve moved from monthly granularity to daily granularity of how each business is performing in the areas we operate.”

With VantageCloud on AWS, Raiffeisen sees improved data granularity and visibility into financial data, regulatory compliance, global operations, and customer behavior. These insights enable continuous innovation and superior customer experiences, which support Raiffeisen’s mission to become the most recommended financial services group in the markets it serves.

“It’s our job to deliver a frictionless service to our internal partners so they can deliver better customer service,” says Tattersall. “Those services make a difference to our customers.”

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