Video: Accelerating Complaint Resolution with Teradata and Amazon Bedrock

Financial institutions can more effectively resolve customer complaints and increase customer satisfaction and engagement with Teradata's advanced analytic and generative AI capabilities, available within Teradata VantageCloud Lake on Amazon Web Services (AWS)—the most complete cloud analytics and data platform for AI.

This demo video by Pranay Dave, Director of Product Marketing for Teradata, illustrates how VantageCloud Lake on AWS combines with Amazon Bedrock to harmonize data from various channels, enabling financial institutions to overcome the challenges of siloed data and legacy systems. By leveraging ClearScape Analytics™, Teradata’s powerful engine for deploying AI/ML pipelines, and the large language model (LLM) powered Customer Complaint Analyzer, companies can analyze interactions to deliver more personalized experiences and accelerate complaint resolution.

Want to hear more about how to bring this capability to life in your organization? Schedule a meeting with an expert here.